Remote viewing of recordings

[Peter_Mid]

Have 3 cameras connected to the hub. Can see the recordings when at home but how do i see them when i am away

[StephenB]

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@Peter_Mid wrote:

Have 3 cameras connected to the hub. Can see the recordings when at home but how do i see them when i am away

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Just to confirm - I am thinking you have no subscription, and want to get direct access to local storage working remotely.  Is that the case?

[Peter_Mid]

That's correct no subscription

[StephenB]

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@Peter_Mid wrote:

That's correct no subscription

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Ok.  There are two basic approaches you can use.  One is to implement port forwarding.  The other is to use a router-based VPN.  Both require setting changes in your router (and not all routers support an inbound VPN).

This article outlines the port forwarding approach (which I suspect is a bit easier for most people to set up).

• https://kb.arlo.com/000062337/What-is-Direct-Storage-Access-and-how-do-I-use-it

Unfortunately some internet service providers won't allow an inbound connection to the cameras.  US broadband internet services for example don't support either port forwarding or router-based VPNs.  Some landline ISPs don't either (particularly some use a technology called CGNAT).  You can see if the forwarded ports are open using https://www.canyouseeme.org/ or a similar website.