Out of Coupons

[dougwevans]

In very good faith, I signed up for newsletters, etc., and was promised a discount coupon on my first order. I spent days studying the products and specifications and put together a considerable order, only to find, when I checked the coupon email, that it was "Out of Coupons!" Please explain to me why I should not take my business elsewhere?

Doug

[DannyBearAgain]

I would think that being out of coupons would be your first clue.

[dougwevans]

No, it was not my first clue!

The first clue is when they state that "if you get on our mailing list, you will get a coupon for 10% off your first order."

The second clue is when you get an email that states in the header, "Find your 10% discount code below!"

It takes getting to the 3rd clue before it says they are out— that you really find out.

I believed in their correspondence. Before that third clue, I invested a bunch of time and had faith in their marketing campaign. In the end—I guess I am clueless... I should have Googled if that was a real promise.

Doug

[DannyBearAgain]

You can try clearing the web browser cookies and starting again or Private message one of the arlo moderators here to escalate the issue for you. @JamesC, @ShayneS

[JamesC · Accepted solution]

dougwevans,

I've opened a ticket detailing the concerns you've posted here. An agent will reach out to you with a status update as soon as possible.

jamesC