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Only 1 camera has recording but the other two is greyed out?

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Jan-Lim
Aspirant
Aspirant
‎2021-10-28 01:02 AM

I have an existing Arlo elite multi camera plans to support 3 cameras for recordings. Now, only 1 camera is recording and the other 2 are unable to record as the Recording function are greyed out in the Rules setting. How to I resolve the greyed out issue for the recording function? 

 

 

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StephenB
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‎2021-10-28 04:36 AM
@Jan-Lim wrote:

I have an existing Arlo elite multi camera plans to support 3 cameras for recordings. Now, only 1 camera is recording and the other 2 are unable to record as the Recording function are greyed out in the Rules setting. How to I resolve the greyed out issue for the recording function? 

 

Go into "manage cameras" in the subscription settings, and make sure that the cameras are still in the subscription plan(s).

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