One of three Ultra 2 cameras burns through batteries 4-5 times faster

[Bkhancock]

I have 3 ultra 2 cameras. One burns through batteries 4 to 5 times faster than the other 2. All the settings are the same.

[dcfox1]

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@Bkhancock wrote:
I have 3 ultra 2 cameras. One burns through batteries 4 to 5 times faster than the other 2. All the settings are the same.

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Does it have more activity then the other two? That would make a difference. Even with Activity Zones it records everything and the server will discard those recordings. 

[StephenB]

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@Bkhancock wrote:
I have 3 ultra 2 cameras. One burns through batteries 4 to 5 times faster than the other 2. All the settings are the same.

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Try swapping it with one of the other two, and see if the problem moves with the camera, or stays with the location.

[Bkhancock]

Thank you for the feedback.  I have swapped cameras, the camera that burns through batteries is already down 5% in less than an hour. Activity zones are roughly the same size.

[StephenB]

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@Bkhancock wrote:

Thank you for the feedback.  I have swapped cameras, the camera that burns through batteries is already down 5% in less than an hour. Activity zones are roughly the same size.

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I'd let it wait longer if the battery was fully charged.  Maybe let it go down to 50%.

If it still drains too fast, then I suggest swapping the battery with another camera (to isolated if the issue is the battery or the camera).

[Bkhancock]

I bought a four camera system from Costco. I have had issues with 2 of the 4 Ultra 2 cameras.  The first camera would not sync with the base so I returned it to Costco.  The second one burns through a batteries in 24 hours (I have moved it and tried multiple batteries). Costco replaced the camera that would not sync with a PRO 4.  Wow.  PRO 4 picture is as good and battery is 3X bigger.  Installed PRO 4 yesterday and battery is at 98%. Will replace all the Ultra 2s with PRO 4s.

[JessicaP]

Hey Bkhancock,

Try reading this article to learn how to extend the battery life: How can I extend my Arlo camera's battery life?

Also try swapping batteries with your camera to see if it may be a battery issue or a camera issue.

[Bkhancock]

Brand new system installed a month ago.  Tried multiple batteries, moving cameras and wasted a lot of time with a camera that wont sync and a second that burns through batteries.  Not sure why Ultra batteries are a third the size of the PRO 4s.  Given the video quality differences and battery size, PRO 4 is a much better choice for my needs.

[StephenB]

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@Bkhancock wrote:

Not sure why Ultra batteries are a third the size of the PRO 4s. 

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They're the same size.  If your Pro 4s have much longer batteries, you must have purchased the Pro 4 XL.

You can get the XL upgrade kit (contains the larger battery and housing) to upgrade the Ultras.  VMA5410-10000S