No activity zone option with secure plan

[Philippa66]

 hi,

why doesn’t the activity option appear now that I have paid for a subscription? 

[DannyBearAgain]

You need to plug the camera into external power to initiate the zones, then when you unplug the zones should remain so you can adjust when camera is in position.

[jguerdat · Accepted solution]

Unless things have changed recently with the v4.x app and interface (I do see you're using the old interface), only the subscription is needed - no need for AC power. You might want to reboot the phone and reinstall the app. Make sure the camera is enabled in Settings, Subscription, Manage Cameras.

[Philippa66]

Thanks I reinstalled the app and the pop up appeared to create an activity zone. 

[Philippa66]

Thanks, a good tip as ours are not plugged in.