My two Ultra 2 Spotlight cameras no longer record

[pjlnola]

Hello,

I have five five Arlo Pro cameras, One Floodlight and two Ultra 2 cameras. They all record videos except the two Ultra 2 cameras stopped after I added. I don't have a subscription. Is there a setting to get them to start recording again?

[StephenB]

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@pjlnola wrote:

I have five five Arlo Pro cameras, One Floodlight and two Ultra 2 cameras. They all record videos except the two Ultra 2 cameras stopped after I added. I don't have a subscription. Is there a setting to get them to start recording again?

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Cloud recordings for both the floodlight and the Ultras require a subscription.

Are you talking about direct access to local storage (on a VMB4540 or VMB5000 smarthub)?

[pjlnola]

Stephen,

Yes, I have the VMB500 and was hoping for local storage for all the cameras.

Also, is there an expander available for Arlo to increase the range from the hub to the cameras?

-Phillip

[StephenB]

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@pjlnola wrote:

Yes, I have the VMB5000 and was hoping for local storage for all the cameras.

Ok.  Have you set up local storage yet?

• https://kb.arlo.com/000062337/What-is-Direct-Storage-Access-and-how-do-I-use-it

Also, do you see "Library" as a menu option on the main page, or do you see "Feed"?

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@pjlnola wrote:

Also, is there an expander available for Arlo to increase the range from the hub to the cameras?

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Unfortunately, no.

[pjlnola]

Hey Stephen,

Sorry, it took me so long to respond. Too bad about not having expanders for the base.

Also, no I haven't setup local storage. The only cameras not recording right now are my two Ultra 2's (the 4K cams). The setup seems a little complicated. I may have to just break down and choose a paid plan. 😞

[StephenB · Accepted solution]

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@pjlnola wrote:

I may have to just break down and choose a paid plan. 😞

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FWIW, in my opinion that will give you the best user experience.