Local recording stopped working

[dkbellman]

My Arlo was recording to my SD card just fine until June when it stopped recording. I thought maybe the card was full so I reformatted it and that didn’t help. I bought a new SD card and that didn’t help either. When I go to view my local recordings it shows me all the old ones but they are not really there.

[jguerdat]

If you eject the drive from the hub for viewing on a computer, are all videos then shown?

[dkbellman]

• No the card has no files

[jguerdat]

Try power cycling the hub ()unplug it for 10 seconds and then plug back in). Test to see if that helps. If not, likely the fastest (but most painful) solution would be to remove/reset/reinstall the hub and all devices. You would also need to set up local recordings again. Be sure to make notes of settings, routines, etc. to speed the rebuild.