Arlo|Smart Home Security|Wireless HD Security Cameras
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RobB772
Aspirant
Aspirant

Just purchased an Arlo Ultra 2 Best Buy Exclusive bundle. It came with an included 3 month trial. Then came the "Black Friday" deals where I purchased an Arlo Secure Annual Plan/ Arlo Wired Doorbell bundle...

Question: If I "Redeem" my Arlo Secure plan now do I lose the remaining 2+ months left on the trial plan?

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JamesC
Community Manager
Community Manager

RobB772,

 

Trial and paid subscriptions cannot be combined. You can apply a paid plan at any time, but if you do, that plan will be unaffected by the presence of the trial plan. You can move cameras over to your paid subscription once the trial has ended.

 

JamesC

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JamesC
Community Manager
Community Manager

RobB772,

 

Trial and paid subscriptions cannot be combined. You can apply a paid plan at any time, but if you do, that plan will be unaffected by the presence of the trial plan. You can move cameras over to your paid subscription once the trial has ended.

 

JamesC

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