Arlo|Smart Home Security|Wireless HD Security Cameras
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I can view recordings online by not on my phone?

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SebastianWyatt
Follower
Follower

I can view live video, but none of the recordings are available on my iphone.  I can view them online, but not on my phone?  Any suggestions?

dcfox1
Master
Master

Since you do have them on the web page start with removing the app and reinstall it. You can also try rebooting the phone in between. Also make sure you don't have any filters selected in the library on the app. 

Amrein
Aspirant
Aspirant

Hello,

It was a remporary issue with my phone. I just rebooted it and I could view recordings.  I asked in the  r/arlo section too. Only 4K recorded clips were not visible though.

Patrick

pwaggs
Guide
Guide

To view the 4K clips, ensure that you are on the same network as the SmartHub (your home network on WiFi).

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