Arlo|Smart Home Security|Wireless HD Security Cameras

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resdma
Follower
Follower

Can 't figure out how to egnagne geofencing on the new Arlo Secure app. The old legacy app had the geofecning located under mode, but there is not mode icon in the new app. The goefencing features works for me because I set it before the update to the new app, but can't get it to work for my wife. I am so frustrated with this thing.

 

Any suggestions? did Arlo just forget to add this feature in their new app or is buried somewhere deep? 

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DannyBearAgain
Master
Master

The later is likely correct.

 

See article below,

 

https://kb.arlo.com/000062822/What-are-Arrive-Leave-Automations-and-how-do-I-set-it-up-for-my-Arlo-s... 

 

Hopefully you can understand it.

Hobo222
Aspirant
Aspirant

The arrive/leave material in the new app is insensible. Have no idea from it how to set up geofencing, and it does not recognise friends, just says iPhone iPhone iPhone ...

BrookeN
Arlo Moderator
Arlo Moderator

This will explain how to set up the different modes and automations that refer to geofencing:

https://kb.arlo.com/000062777/About-Arlo-Routines-Modes-Rules-and-Automations

 

paletteguy
Aspirant
Aspirant

I have the same problem.

- I can select my own android phone

- Friend phone comes up 3 times as IPhone, if I select the last one I get message to enable Positioning service, but Arlo Secure App on the Iphone do not list it nor ask for it.

BrookeN
Arlo Moderator
Arlo Moderator

Was you able to get geofencing working on your device? If not can you please send me a screenshot of what you are seeing?

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