Code for 10% off your first order + free shipping not working

[jeffreyb89]

Hi, My code for 10% off the first order + free shipping is not working. Code is valid until 01/16/2023. Thanks

[JamesC]

jeffreyb89,

When you say it's not working, are you receiving an error message after entering it? Do you have a screenshot?

JamesC

[jeffreyb89]

The code you have entered is invalid. Please check your code and try again.

https://postimg.cc/sB6MpbGK

Thanks 

[JamesC]

Are you copying and pasting the code? Make sure there are no additional spaces or characters being added.

JamesC

[jeffreyb89]

Same result copying or typing.

[JamesC]

jeffreyb89,

I've escalated a ticket with the care team regarding this issue. An agent will reach out to you with an update as soon as possible.

JamesC