Arlo|Smart Home Security|Wireless HD Security Cameras

Choppy Video

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darkness975
Luminary
Luminary

All of the sudden the video on my Ultra 2s is choppy. It is quite aggravating. Is anyone else experiencing this and if so how can it be fixed?

 

Thanks in advance.

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jguerdat
Guru Guru
Guru

It's likely that's a signal strength/quality issue. Can you move the hub away from the router as much as practical? You can also bring a camera closer to the hub to verify that improves the situation.

darkness975
Luminary
Luminary

That's the thing.  All cameras are okay, signal strength is fine, and my download and upload mbps have not changed.  It's just all of the sudden the last couple of days all cameras,  even the ones inside, are showing this choppy crap.  

darkness975
Luminary
Luminary

I figured it out.  It wasn't the system it was the app.  It appears there was some updates to the app but they didn't go through.  I figured it out when I un-installed it and reinstalled it and noticed the changes. 

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