Arlo|Smart Home Security|Wireless HD Security Cameras
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Charging icon always on during night time & cloudy day with solar panel? Battery level not changing?

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BlackBear1
Aspirant
Aspirant

I have arlo ultra 2 and essential. They all have the same problem. They are always charging with the solar panels even in the night time and cloudy day. And also the battery level are not updated. They always keep on the same number. And suddenly it go to a half. This is after the update of the apps in the iOS.

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jguerdat
Guru Guru
Guru

The new normal for cameras with solar panels attached is what you describe. Kinda weird but...  However, the battery level should update according to the actual level. Try the web client as well to see if there's a difference.

BlackBear1
Aspirant
Aspirant

The power is not showing the real value too. It just turn on the charging and sun all the time. And the battery is always 100%.

jguerdat
Guru Guru
Guru

Maybe the battery is fully charged and the panel is keeping it topped off?

BlackBear1
Aspirant
Aspirant

It actually lost power in daily base. And one day it suddenly no power.

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