Arlo|Smart Home Security|Wireless HD Security Cameras
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Can I access my camera feeds from overseas?

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pwaggs
Guide
Guide

With three cameras installed in my US house, can I access those feeds from oversees (Europe) with my phone having a new SIM card? Will the two step verification trip me up? 

 

If this will work from overseas, great! If not I have a few weeks to pull these down and install a UniFi Dream Machine based system. But I really need to make the decision this week in case I need build an entire home network.

jguerdat
Guru Guru
Guru

Viewing your account simply requires Internet access. 2FA shouldn't be an issue as long as your phone is set to be trusted.

pwaggs
Guide
Guide

To follow up on this in the event that there are other users in my position. 

 

Viewing overseas appears to work, but wow, they have made it difficult.

 

Once my system was set up I set my mobile up to be my trusted device. Before that, the only way to 2FA was to receive the SMS which of course would not work overseas. Once the trusted device was set up I am able to use a push request to the trusted device when I want to authorize approval. Before that there was a way to use an email code, but that often was less reliable. 

 

The trusted device push works with the only friction being that I cannot set it up to default to the push so every time the computer requests 2FA, it tries to send a message to my US based SIM card, then it allows me to request either trusted device, email or resend SMS.

 

Oh as an aside, today, randomly, my phone asked me if I want to use my fingerprint to gain access while using the phone interface. That is great. Maybe it will ask me for my face in a few days.

 

At the end of the day, I wish that my computer could get a trusted token as well so that I would not have to 2FA every time I want to use it to look at a feed. The system is certainly not set up for couples who might have more than one authorized feed user.

Discussion stats
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  • 2 In Conversation