Bought Costco Ultra 2 Bundle (Four 4K Cameras with Hub) How to Sign Up For Free Trial?

[RGrele]

Purchased a few months ago. Never signed up for the free trial. in addition to the 4 Ultra 2 cams, I also bought 4 2K Essential XL cams and have all 8 connected to the 5000 hub (although lately, one or more gets bumped off and needs to be added again).

Am I still eligible for the free trial?

[StephenB]

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@RGrele wrote:

Purchased a few months ago. Never signed up for the free trial. 

Am I still eligible for the free trial?

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Normally you are automatically opted into the free trial when you install the cameras.  If it has expired, or if you didn't opt in (or cancelled) then there is no way to get it later.

I am wondering - are you in a country where Arlo offers a subscription?

• https://kb.arlo.com/000062249/Where-is-Arlo-Secure-available

[RGrele]

Thanks. I'm in the USA.

[ShayneS]

Hi, are you still experiencing this issue?