Arlo|Smart Home Security|Wireless HD Security Cameras
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AilaLiha
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‎2021-10-31 09:04 PM

Camera is showing offline when accessing https://my.arlo.com/ however online when accessing from iPhone app. 

When I try Chrome I receive the following error Http failure response for https://ocapi-app.arlo.com/api/auth: 0 Unknown Error. I have cleared all cookies and cache on both browsers.

Twice now I have tried to chat with support and after advising the above on both occasions just left the chat ?

I then get an email advising to connect to the chat again and then they have tried to contact me   .. I haven't received any phone calls ? Tried to call 1800 549 680 and Call Centre is closed ? Its 3pm EST 

Has anyone  experienced the same or similar  ?

 

 

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