Arlo Ultra Port Forwarding Base : VMB4540

[Azwar]

Port forwarding just won't work. Tried resetting the base and refreshing new port details. App won't show my connected hard drive when outside my local network.

Can you please recommend to me some solution where i can remotely access my files? As i don't wish to go on the plan to see my videos.

Thanks,
Azwar

[StephenB]

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@Azwar wrote:

Port forwarding just won't work. Tried resetting the base and refreshing new port details.

Did you also check the port forwarding setup in your router?

Note the local IP address of the base can change, so it is best to also reserve an IP address in the router for the base, and use the IP address in the forwarding rule.