Arlo Subscription Renewals

[ccink99]

I just noticed a rather sneaky subscription tactic that Arlo uses which I find very disappointing. I just received a notice stating my subscription plan runs out in the first week of February of next year, February 10, 2026 to be exact. It's currently the 28th of December which leaves me roughly a little over a month left on my current subscription. Thinking I'd just go ahead and plug in for my renewal per the email alert I was sent, the system instead went ahead and charged me starting from today and ending on the 28th of December 2026....essentially beginning a new subscription today instead of activating at the end of current(now previous) plan of February 10. These kinds of business tactics are truly shady. This just adds to my frustrations with Arlo. 

[ShayneS]

@ccink99 

Thank you for the feedback. I'll provide this to the appropriate team. 

[marnihome]

I got bored of Arlo continuous price increase