Arlo Hub VBM5000 Feed to App slow and needs many refreshes

[mrjcjones]

Arlo Hub VBM5000 local storage Feed to App slow and needs many refreshes of the App screen before the Feed loads to the phone.

Can I do anything to improve the immediacy of the data feed to the phone app?

Everything else seems to be working well.  I have 2 Arlo Ultra 2 cameras, 1 wireless doorbell, and the Hub with local storage.

[ShayneS]

Are you still experiencing this symptom?

May I ask which troubleshooting steps you have tried so far? I don't want to suggest anything you have previously performed.

[mrjcjones · Accepted solution]

I had a Linksys mesh sytem attached to a main router.  In the setup instructions I was advised to use only the mesh wifi and switch off  the main router wifi to avoid wifi conflicts. 

As a trial I switched the main router wifi back on and attached the Hub to the  main router and the speed of response from the Hub was much improved.

Learning point: don't always believe what you are told!

Thanks for your reply.

[ShayneS]

@mrjcjones 

Thanks for the update.