Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Adding Ultra2 to existing Arlo Secure subscription

Reply
Discussion stats
  • 2 Replies
  • 242 Views
  • 0 Likes
  • 3 In Conversation
fishnguy
Follower
Follower

I currently have three Pro4 cameras and have an Arlo Secure subscription.   If I purchase a new Ultra2 with Smart hub, do I need to purchase a different higher-end Secure subscription, or does it simply add to existing subscription, and nothing else changes?  Thank you.

2 REPLIES 2
jguerdat
Guru Guru
Guru

Generally, the Ultra will be automatically added to your existing subscription once the trial sub expires. However, you may want to check out the differences between the subs since the Secure sub only supports 2k recordings while the Ultra can do 4k. Whether the difference is a big deal for you is up to you.

StephenB
Guru Guru
Guru

@jguerdat wrote:

 However, you may want to check out the differences between the subs since the Secure sub only supports 2k recordings while the Ultra can do 4k. 


Arlo Secure in the US includes 4K, but you need Secure Plus to get that in other countries.

Discussion stats
  • 2 Replies
  • 243 Views
  • 0 Likes
  • 3 In Conversation