Arlo|Smart Home Security|Wireless HD Security Cameras

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CaveDweller
Tutor
Tutor

What is the absolute best way to stream 4K from an ultra 2?  I have tried the samsung smartthings hub on a Q70A TV, which presents a very large blue border and a reduced size  picture that times out after 5 minutes, and I have tried homekit, which does do a full screen but the resolution is lower and the response seems to be slower.  Perhaps I'm doing something wrong?  Any suggestions, software or hardware, appreciated.  I am running the ultra 2 cameras wired to power,  so continuous streaming at 4k should be ok.  

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CaveDweller
Tutor
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Live 4K streaming is my first goal as I stated above.  The recording and security options were just a bonus. I will be looking at wired 4K solutions for this.  Thank you for your time. I purchased the wrong product for my needs, though I didn’t know it at the time. 

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CaveDweller
Tutor
Tutor

Forgot to mention.. this would be live streaming to a 4k tv to provide a virtual window in a brick building without them. 

 

ShayneS
Arlo Moderator
Arlo Moderator

Continuos streaming is not available for this device. You can stream locally in 4k via the Arlo Secure app. This is set to 30 min before the camera times out. You can find more info here: https://kb.arlo.com/000062127/How-do-I-stream-in-4K-with-my-Arlo-Ultra-camera

CaveDweller
Tutor
Tutor

Thank you for this answer.  It's quite disappointing that this limitation is not mentioned anywhere in the product description.  I'll be selling or returning the system.  I won't get the debugging time back though. 

 

https://www.arlo.com/en-us/cameras/ultra/arlo-ultra-2.html

ShayneS
Arlo Moderator
Arlo Moderator

If you are looking for continuous vide recording that is an option, I'm not sure if you meant live streaming or happen to be looking for CVR.

 

https://kb.arlo.com/1018425/What-is-continuous-video-recording-CVR-and-how-do-I-use-it

CaveDweller
Tutor
Tutor

Live 4K streaming is my first goal as I stated above.  The recording and security options were just a bonus. I will be looking at wired 4K solutions for this.  Thank you for your time. I purchased the wrong product for my needs, though I didn’t know it at the time. 

ShayneS
Arlo Moderator
Arlo Moderator

No problem. Please let us know if you if you have any questions in the future and I will be happy to assist.

Shayne

Stevewins
Apprentice
Apprentice

ShayneS, despite the claimed 30 minute live streaming time frame, mine time out, or more often just freeze up, after just a few minutes at best when streaming to my TV via an Amazon Fire TV cube or a Fire TV. The freezing issue is really bad because you don’t realize that it’s frozen right away so you think you’re watching a live feed and all is fine but it’s really just a still frame from earlier and your dog won’t let the delivery driver in the yard so you miss the delivery unbeknownst to you. These cameras have such good potential if only the implementation and performance matched the advertising claims. BTW, 2 months and the spotlight buttons still don’t work on wifi.

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