This topic has been closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.
Wrong notifications sent
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I feel so safe with Arlo smart NOT. 3:30 this afternoon I get a notification for a vehicle on my main drive. Well I'm out here working on the drive and am sure there is no vehicle, even I am 400 feet away and on the back side of the cam. Wait there's more, my hub has been unplugged for 5 hours now so how would it record. Check the time stamp and it's for 10 this morning when my daughter came over. Now then if she had been a thief how far away would they be by 3:30 this afternoon. Almost $2500 for this and now paying monthly for it to.
- Related Labels:
-
Arlo Smart
-
Troubleshooting
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Please contact the Support Team to further investigate this issue with false notifications being sent. You will find several options for contacting support in the provided link. Arlo Tech Support
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
It wasn't a false notification, it was just 6 hours late. Now today I get notifications for motion on cams that have motion toggled off. They are not false either, just not suppose to be sent. That's after two weeks of not getting them for the two that have it toggled on. Let's also remember how a cam that triggered and had me standing 10 feet in front of the cam produced a video in the library in which I was nowhere to be found other than in the snapshot for the video. Calling support and running through a scripted list of reset the hub, remove and then add the cam, delete the app and re install is not going to fix smart notifications.
-
Activity Zones
34 -
animal
1 -
Apple HomeKit
1 -
Arlo Mobile App
64 -
Arlo Q Series
1 -
Arlo Secure
38 -
Arlo Smart
428 -
Arlo Web and Mobile Apps
3 -
Before You Buy
57 -
detection
1 -
e911
14 -
Features
52 -
Firmware Release Notes
2 -
Google Assistant
1 -
IFTTT
1 -
Installation
33 -
notifications
1 -
Object Recognition
54 -
Online and Mobile Apps
17 -
Service and Storage
31 -
Servicio y Almacenamiento
1 -
Smart Subscription
268 -
SmartThings
7 -
Troubleshooting
302
- « Previous
- Next »