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Arlo, I was charged an additional charge almost one hour after I made my purchase.
How can I get that returned to me?
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Hi,
Was this an order from the Arlo online store?
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Thank you for responding.
I placed an order online for the startup wired doorbell and the essential spotlight. I was charged for the bundle.
About one hour later I was charged again. $146.00
In fact I just checked my bank right now and just got charged an additional $126.00
Am I going to be refunded the initial amount and if so how long will it take?
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Can you private message me with your order number and invoice from the Arlo.com order.
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I can. I have looked, however I can’t figure how to send private message on this board.
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I have escalated your case & someone from support will be reaching out to you as soon as possible. I have provided your escalations number here: 43381855
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@APesDan wrote:
I can’t figure how to send private message on this board.
Click on the envelope icon on the upper right of the forum page.
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