I could not subscribe any plan

[Liber2019]

Is the plan has region restriction?

I could not see any plan to subscribe.

My location is Taiwan.

I have 5 cameras, and it requires a plan to active 5th camera.

Thanks.

[JessicaP]

Hi Liber2019,

We do not have Arlo Smart Subscription available in Taiwan. Feel free to refer to this article to learn which regions are available for Arlo Smart Subscription: What are the available Arlo subscription plans and how much cloud recording is available?

[Liber2019]

Hi Jessica,

As I know the basic is 5 cameras, but don’t know why, recently when I modify my configuration, it says I over the basic plan.
But I have total 5 cameras only.

Is the basic plan has changed to 4?

And is it possible to not limit camera number for those Subscription plan not covered countries? Because we would like to pay, but we couldn’t.
And it is limited us to buy max 5 cameras.
Thanks

[JessicaP]

Could you provide a screenshot that shows you're going over the basic plan when you only have five cameras?