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Unable to Subscribe to Smart Premier Plan. Don't see option for multi-cam plan.
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I am trying to subscribe to the Arlo Smart Premier Plan. However, I am unable to do so on the ios App, on the Apple Safari, or on my desktop using Explorer or Google Chrome. When I go to the Multi-Cam plan, it shows me NO options for the plan to select. I have called technical support three different times and no one has been able to help me and also they aren't allowed to take subscriptions over the phone. I have been a loyal Arlo user for years but this is enough to make me want to give it all up.
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Hey Steven101,
Could you provide a screenshot where you cannot subscribe to the Arlo Smart Premier Plan?
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Thanks for the screenshot. Make sure the country you're residing from offers Arlo Smart subscription, which you can see here: What are the available Arlo subscription plans and how much cloud recording is available?
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I reside in the United States of America. This problem remains UNRESOLVED.
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Let me reach out to you via private message to gather more information from you.
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- As ofv3/31/20 having same issue. Unable to subscribe to any plan. Have you any resolve? Please share how to subscribe
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I had to create an entirely new account in order to subscribe to the Smart Premier Plan. Once I created a new account I was able to subscribe.
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i am also having the same issue, you can go to the page but it will show any plans for you to choose, just the cameras.
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