Arlo|Smart Home Security|Wireless HD Security Cameras
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Smart popup notification category and Library category mismatch

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I have Smart notifications on one of my cameras, and I notice sometimes the detected type would say 'Motion detected on...' on the popup notification, but when go to the Library for that recorded video, it correctly categorizes it as 'Person'. The actual recording would show a person walking past so really it should be Person. Just sometimes the popup notification says it's Motion.


I do have alerts on for Person and Motion, but I think that's not related to my problem.


Any ideas?

Arlo Moderator
Arlo Moderator

Hi @Rockford000


The system analyzes the video to determine if it's a person or "other Motion". If the system can not determine if a person was detected it may mark it as other motion. we're constantly using data to improve this, improvements will occur over time.