Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Smart hub VMB4000 is offline

Reply
Discussion stats
  • 1 Reply
  • ‎2023-03-22 04:44 PM
  • 951 Views
  • 0 Likes
  • 2 In Conversation
Offlineoffline
Follower
Follower
‎2023-03-22 04:44 PM

Smart hub VMB4000 is offline

Three Green lights are Lid up but it can not be discovered by ARLO app 

 

Labels:
0 Likes
Reply
Message 1 of 2
951
1 REPLY 1
StephenB
Guru Guru
Guru
‎2023-03-23 05:09 AM
@Offlineoffline wrote:

Smart hub VMB4000 is offline

Three Green lights are Lid up but it can not be discovered by ARLO app 

 

See if a PC works (browsing to my.arlo.com)

 

If that also fails, then try a factory reset:

0 Likes
Reply
Message 2 of 2
934
Discussion stats
  • 1 Reply
  • ‎2023-03-22 04:44 PM
  • 952 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.