Arlo|Smart Home Security|Wireless HD Security Cameras
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Smart alerts, 1 camera not working 1 is, they appear to have the same settings

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  • ‎2019-11-07 03:40 PM
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JenPNW
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‎2019-11-07 03:40 PM

I have a pro 2 system, 1 camera is sending smart notifications to my phone, the one on the front door does not seem to be triggering motion. Under ArloSmart>Smart notifications> all options are turned on on both cameras.  So what am I missing?

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StephenB
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‎2019-11-07 04:04 PM

I'd first check that the problem camera can live stream.  Then I'd try the motion detection test. https://kb.arlo.com/1114344/How-do-I-use-the-motion-detection-test-for-my-Arlo-device

 

If you are using activity zones, then also try deleting them and see if that resolves it.  If if does, try re-creating them.

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