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Purchased arlo smart premier plan but not receiving notifications

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  • ‎2019-03-01 02:11 AM
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Popster1617
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‎2019-03-01 02:11 AM
Hello - hoping someone can help. My cameras are no longer detecting motion and therefore I’m not receiving any notifications to my phone. I’ve tried to re-boot base station, remove and re-install app to no avail - Any other ideas to fix this please?
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TomMac
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‎2019-03-01 04:43 AM

Arm the cameras and then verify on the Live View screen that motion is really active ; running man(web) or ball with lines(apps) will be Black not gray

 

If they are and not detecting motion, then remove devcies ( cameras ) and re install ( sync ) as if new... this will rebuild the defaults in the base

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Morse is faster than texting!
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