Arlo|Smart Home Security|Wireless HD Security Cameras
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JB99
Tutor
Tutor

I am totally confused - I have received an email advising that for upto 5 camera's it is $14.99 per month.  I have been trying to sign up but it keeps telling me its $21.99 per month. My current plan expires on 17th March so I need to get this sorted asap.  Why can't I find the $14.99 plan as per my email?

Please let me know asap. 🙂 

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ShayneS
Arlo Moderator
Arlo Moderator

Hi @JB99

 

  Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support 

StephenB
Guru Guru
Guru

@JB99 wrote:

I am totally confused - I have received an email advising that for upto 5 camera's it is $14.99 per month.  I have been trying to sign up but it keeps telling me its $21.99 per month.


Are you in Australia?  US pricing is $14.99, but in Australia it's $21.99.  

 

https://kb.arlo.com/88/What-are-the-available-Arlo-subscription-plans-and-how-much-cloud-recording-i...