Arlo|Smart Home Security|Wireless HD Security Cameras

Missing some notifications

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ceherr
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Bought a pro5 after my essential spotlight broke, and got upgraded to new app. Now vehicles are being marked as motion notifications and on my pro 4 and the pro 5 is missing vehicles and people when everything is enabled in my notifications, I have a subscription , and good connection. Anyone else experiencing this issue?

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ShayneS
Arlo Moderator
Arlo Moderator

Hi @ceherr 

 

May I ask which troubleshooting steps you have tried so far? I don't want to suggest anything you have previously performed.