Arlo|Smart Home Security|Wireless HD Security Cameras

Live in UK but can't add Smart Plan for Pro 3 Floodlight

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Monty9944
Aspirant
Aspirant

Please help I live in the UK and want to add a smart plan and the website will not allow me to do it.

 

The app will not allow me either.

 

Love the camera but pretty pointless without a plan.

Model: FB1001 | Arlo Pro 3 Floodlight
3 REPLIES 3
jguerdat
Guru Guru
Guru

Where was the system set up? Has to be in a country where the plan is available. Removing and reinstalling the system may be needed.

 

Here's the FAQ with the list of countries that can get a sub:

 

https://kb.arlo.com/88/What-are-the-available-Arlo-subscription-plans-and-how-much-cloud-recording-i...

Monty9944
Aspirant
Aspirant
Thanks bought and used in UK have reset but still won’t let me buy a plan
jguerdat
Guru Guru
Guru

Any error messages? Maybe some screenshots so we can see what you do would help.

 

Also, try both the app and web client.