Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

I cancelled my subscription in Oct 2018 but still getting charged. Need refund.

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  • ‎2019-09-26 01:45 PM
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bsilver1020
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Follower
‎2019-09-26 01:45 PM

I CANCELLED MY SUBSCRIPTION BACK IN OCTOBER OF 2018 AND i AM STILL BEING CHARGED A YEAR LATER. I WANT A REFUND. WHENEVER I CALL THE SUPPORT NUMBER THEY PUT ME ON HOLD FOR OVER 30 MINUTES AND THEN AS SOON AS SOMEONE ANSWERS THE CALL IS DROPPED. WHAT A SCAM!!!!

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JessicaP
Arlo Employee Retired
‎2019-09-27 02:46 PM

Hey bsilver1020,

 

Let me reach out to you via private message to gather more information from you.

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