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I can't subscription alro smart plan in Canda

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LEDAD
Follower
Follower

ALRO.jpgHi,

 

I am living in Canada, and I purchased an Arlo Ultra cameras at Amazon USA.

I try to subscritip Alro smart plan in Canada, but I couldn't 

When I clicked subscrtion, it was just mentioned "NO SUBSCRIPTION" as attached file.

 

Please let me know how to subscription Alro smart plan. 

For some reason only two of my cameras appear in the active section of Arlo smart and the three other cameras are not even listed in the inactive camera section.  Am I missing something?  I thought with trial version of the plan that comes with the cameras that you could have at least 5 cameras with the smart technology?  Thanks.

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ShayneS
Arlo Moderator
Arlo Moderator

Hi @LEDAD

 

Please contact the Support Team to further investigate this issue with purchasing a Smart subscription. You will find several options for contacting support in the provided link. Arlo Tech Support