Arlo|Smart Home Security|Wireless HD Security Cameras

Grant access to cameras

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nhudon
Tutor
Tutor

Hi,

I have 3 Essentials spotlight cameras attached to a smart hub.

I'm trying to grant access to 2 of these cameras but the user I'm trying to grant access can't see any of these devices.

Why and how can I grant these access ?

Thanks.

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StephenB
Guru Guru
Guru

@nhudon wrote:

 

I'm trying to grant access to 2 of these cameras but the user I'm trying to grant access can't see any of these devices.

(a) does the invite show up as "accepted" in your account?  Or does it show up as "pending"?

 

(b) does your account show "Library" as a menu option?  Or does it show "Feed" and "Dashboard" instead?

 

(b) does the other user's account show "Library"?  Or does it show "Feed"?