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Correct schedule switch to ARM AWAY but getting motion notification incorrectly

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alex_loo
Virtuoso
Virtuoso
‎2025-03-03 05:01 AM

This is very weird and already the 3rd consecutive night happening this. 

 

I have this time routine switching to ArmAway every 1130pm, followed by no notification.  Running Perfectly perfect so far.

 

And then these 3 nights, it still switched to arm away, but then

  • Notification about motion alert of 1 of my 3 cameras
  • Recording with that camera ( and there was no motion at all)

 

The camera in context happens to be the last camera that is armed up.

 

Anyone experiencing something similar?

 

Alex.

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alex_loo
Virtuoso
Virtuoso
‎2025-08-20 05:52 PM
@BrookeN wrote:

Thank you for this information. The development team is working on a update that will fix Geofencing working with the schedule. I do not have an exact eta on that as of yet, however it will be in the near future. I will update you as soon as that is available. 

just a note that while this geofencing is still not working properly, scheduled routines that have been working fine so far are found NOT WORKING recently.  Separate post created here.

 

@BrookeN are you able to help socialize this with the dev team as well?  thanks.

 

Alex

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alex_loo
Virtuoso
Virtuoso
‎2025-08-21 05:34 AM

@BrookeN , I'll add up my failing cases here, if you or anyone is interested:

(new #21)

 

1. Just yesterday, my device and wife's device were leaving, but ARLO didn't switch to ARM AWAY and it should have, according to my away routine

 

2. While both devices were away and ARLO was ARM AWAY, and then wife's device was back.  ARLO did NOT switch to STANDBY, but it should have, according to my ARRIVE routine.

 

3. As the next scenario of number 2 above (ARM AWAY, wife device home already, my device still away), when my device is back, ARLO did NOT switch to STANDBY, but it should have, according to my ARRIVE routine.

 

4. [2025.08.03] ARLO was ARM HOME.  Both devices leave together.  ARLO stayed at ARM HOME, incorrectly.  It should have changed to ARM AWAY.

 

5. [2025.08.05] Both devices are away, and ARLO is at ARM AWAY.  When both devices are then arriving home together, ARLO stayed at ARM AWAY, incorrectly.  it should have switched to STANDBY, according to the geofencing routine setup.

 

6. [2025.08.06] ARLO app was ARM HOME.  Both devices were at home.  Then only my device left home, but then ARLO switched to ARM AWAY, incorrectly.  It should have stayed at ARM HOME (since my wife's device was still home)

 

7. [2025.08.06] ARLO app was ARM HOME.  Wife's device was home and my device was away.  Then my device arrived home, but then ARLO stayed at ARM HOME, incorrectly.  It should have switched to STANDBY, according to my geofencing routine.

 

8. [2025.08.06] This is the same issue #7 repeated again, on the same day.

 

9. [2025.08.07] This is the same issue #6

 

10. [2025.08.07] This is the same issue #7, again

 

11. [2025.08.08] This is the same issue #7, again

 

12. [2025.08.09] This is the same issue #6, again

 

13. [2025.08.09] This is the same issue #7, again

 

14. [2025.08.14] ARLO app was ARM HOME, and wife's device was away while my device was home.  Then my device left home, but ARLO stayed at ARM HOME, incorrectly.  It should have switched to ARM AWAY.

 

15. [2025.08.14] ARLO app was ARM AWAY, both devices were away.  Then my device arrived home, but ARLO stayed at ARM AWAY, incorrectly.  It should have switched to STANDBY, according to my geofencing routine.

 

16. [2025.08.15] This is the same issue #4, again

 

17. [2025.08.19] ARLO was ARM HOME, wife device was at home and my device was away.  Then wife device left home, but ARLO stayed at ARM HOME, incorrectly.  It should have switched to ARM AWAY.

 

18. [2025.08.19] ARLO app was ARM HOME, and both devices were away (this is not my typical use case scenario).  Then my device arrived home, and ARLO stayed at ARM HOME, incorrectly.  It should have switched to STANDBY.

 

19. [2025.08.19] This is the same issue #14, again

 

20. [2025.08.19] ARLO app was ARMH HOME, wife device was away and my device was home.  Then wife device arrived home, but ARLO stayed at ARM HOME, incorrectly.  It should have switched to STANDBY.

 

21. [2025.08.20] This is the same as issue #4, again

 

22. [2025.08.21] This is the same as issue #4, again

 

Months ago, I submitted data log on similar issues, but have heard nothing.  And again, such basic geofencing has NOT been working, since more than 14 months ago, when I first owned the whole system.

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alex_loo
Virtuoso
Virtuoso
‎2025-08-23 03:49 AM

@BrookeN , I'll add up my failing cases here, if you or anyone is interested:

(new #23)

 

1. Just yesterday, my device and wife's device were leaving, but ARLO didn't switch to ARM AWAY and it should have, according to my away routine

 

2. While both devices were away and ARLO was ARM AWAY, and then wife's device was back.  ARLO did NOT switch to STANDBY, but it should have, according to my ARRIVE routine.

 

3. As the next scenario of number 2 above (ARM AWAY, wife device home already, my device still away), when my device is back, ARLO did NOT switch to STANDBY, but it should have, according to my ARRIVE routine.

 

4. [2025.08.03] ARLO was ARM HOME.  Both devices leave together.  ARLO stayed at ARM HOME, incorrectly.  It should have changed to ARM AWAY.

 

5. [2025.08.05] Both devices are away, and ARLO is at ARM AWAY.  When both devices are then arriving home together, ARLO stayed at ARM AWAY, incorrectly.  it should have switched to STANDBY, according to the geofencing routine setup.

 

6. [2025.08.06] ARLO app was ARM HOME.  Both devices were at home.  Then only my device left home, but then ARLO switched to ARM AWAY, incorrectly.  It should have stayed at ARM HOME (since my wife's device was still home)

 

7. [2025.08.06] ARLO app was ARM HOME.  Wife's device was home and my device was away.  Then my device arrived home, but then ARLO stayed at ARM HOME, incorrectly.  It should have switched to STANDBY, according to my geofencing routine.

 

8. [2025.08.06] This is the same issue #7 repeated again, on the same day.

 

9. [2025.08.07] This is the same issue #6

 

10. [2025.08.07] This is the same issue #7, again

 

11. [2025.08.08] This is the same issue #7, again

 

12. [2025.08.09] This is the same issue #6, again

 

13. [2025.08.09] This is the same issue #7, again

 

14. [2025.08.14] ARLO app was ARM HOME, and wife's device was away while my device was home.  Then my device left home, but ARLO stayed at ARM HOME, incorrectly.  It should have switched to ARM AWAY.

 

15. [2025.08.14] ARLO app was ARM AWAY, both devices were away.  Then my device arrived home, but ARLO stayed at ARM AWAY, incorrectly.  It should have switched to STANDBY, according to my geofencing routine.

 

16. [2025.08.15] This is the same issue #4, again

 

17. [2025.08.19] ARLO was ARM HOME, wife device was at home and my device was away.  Then wife device left home, but ARLO stayed at ARM HOME, incorrectly.  It should have switched to ARM AWAY.

 

18. [2025.08.19] ARLO app was ARM HOME, and both devices were away (this is not my typical use case scenario).  Then my device arrived home, and ARLO stayed at ARM HOME, incorrectly.  It should have switched to STANDBY.

 

19. [2025.08.19] This is the same issue #14, again

 

20. [2025.08.19] ARLO app was ARMH HOME, wife device was away and my device was home.  Then wife device arrived home, but ARLO stayed at ARM HOME, incorrectly.  It should have switched to STANDBY.

 

21. [2025.08.20] This is the same as issue #4, again

 

22. [2025.08.21] This is the same as issue #4, again

 

23. [2025.08.23] This is the same as issue #5, again

 

Months ago, I submitted data log on similar issues, but have heard nothing.  And again, such basic geofencing has NOT been working, since more than 14 months ago, when I first owned the whole system.

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alex_loo
Virtuoso
Virtuoso
‎2025-08-23 08:54 PM

@BrookeN , I'll add up my failing cases here, if you or anyone is interested:

(new #24)

 

:

 

4. [2025.08.03] ARLO was ARM HOME.  Both devices leave together.  ARLO stayed at ARM HOME, incorrectly.  It should have changed to ARM AWAY.

 

5. [2025.08.05] Both devices are away, and ARLO is at ARM AWAY.  When both devices are then arriving home together, ARLO stayed at ARM AWAY, incorrectly.  it should have switched to STANDBY, according to the geofencing routine setup.

 

:

:

 

14. [2025.08.14] ARLO app was ARM HOME, and wife's device was away while my device was home.  Then my device left home, but ARLO stayed at ARM HOME, incorrectly.  It should have switched to ARM AWAY.

 

15. [2025.08.14] ARLO app was ARM AWAY, both devices were away.  Then my device arrived home, but ARLO stayed at ARM AWAY, incorrectly.  It should have switched to STANDBY, according to my geofencing routine.

 

16. [2025.08.15] This is the same issue #4, again

 

17. [2025.08.19] ARLO was ARM HOME, wife device was at home and my device was away.  Then wife device left home, but ARLO stayed at ARM HOME, incorrectly.  It should have switched to ARM AWAY.

 

18. [2025.08.19] ARLO app was ARM HOME, and both devices were away (this is not my typical use case scenario).  Then my device arrived home, and ARLO stayed at ARM HOME, incorrectly.  It should have switched to STANDBY.

 

19. [2025.08.19] This is the same issue #14, again

 

20. [2025.08.19] ARLO app was ARM HOME, wife device was away and my device was home.  Then wife device arrived home, but ARLO stayed at ARM HOME, incorrectly.  It should have switched to STANDBY.

 

21. [2025.08.20] This is the same as issue #4, again

 

22. [2025.08.21] This is the same as issue #4, again

 

23. [2025.08.23] This is the same as issue #5, again

 

24. [2025.08.24] This is the same as issue #20, again

 

Months ago, I submitted data log on similar issues, but have heard nothing.  And again, such basic geofencing has NOT been working, since more than 14 months ago, when I first owned the whole system.

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alex_loo
Virtuoso
Virtuoso
‎2025-08-25 03:53 PM

@BrookeN , @ShayneS , I'll add up my failing cases here, if you or anyone is interested:

(new #25 #26)

(full log for incidents before #15 here)

 

:

 

4. [2025.08.03] ARLO was ARM HOME.  Both devices leave together.  ARLO stayed at ARM HOME, incorrectly.  It should have changed to ARM AWAY.

 

5. [2025.08.05] Both devices are away, and ARLO is at ARM AWAY.  When both devices are then arriving home together, ARLO stayed at ARM AWAY, incorrectly.  it should have switched to STANDBY, according to the geofencing routine setup.

 

:

:

 

14. [2025.08.14] ARLO app was ARM HOME, and wife's device was away while my device was home.  Then my device left home, but ARLO stayed at ARM HOME, incorrectly.  It should have switched to ARM AWAY.

 

15. [2025.08.14] ARLO app was ARM AWAY, both devices were away.  Then my device arrived home, but ARLO stayed at ARM AWAY, incorrectly.  It should have switched to STANDBY, according to my geofencing routine.

 

16. [2025.08.15] This is the same issue #4, again

 

17. [2025.08.19] ARLO was ARM HOME, wife device was at home and my device was away.  Then wife device left home, but ARLO stayed at ARM HOME, incorrectly.  It should have switched to ARM AWAY.

 

18. [2025.08.19] ARLO app was ARM HOME, and both devices were away (this is not my typical use case scenario).  Then my device arrived home, and ARLO stayed at ARM HOME, incorrectly.  It should have switched to STANDBY.

 

19. [2025.08.19] This is the same issue #14, again

 

20. [2025.08.19] ARLO app was ARM HOME, wife device was away and my device was home.  Then wife device arrived home, but ARLO stayed at ARM HOME, incorrectly.  It should have switched to STANDBY.

 

21. [2025.08.20] This is the same as issue #4, again

 

22. [2025.08.21] This is the same as issue #4, again

 

23. [2025.08.23] This is the same as issue #5, again

 

24. [2025.08.24] This is the same as issue #20, again

 

25. [2025.08.25] ARLO app was ARM HOME, wife device was home while my was away.  Then wife device left home, but ARLO stayed at ARM HOME, incorrectly.  It should have switched to ARM AWAY.

 

26. [2025.08.25] ARLO app was ARM HOME, while both devices were away (not my typical use case scenario).  Then my device arrived home, but ARLO stayed at ARM HOME, incorrectly.  It should have switched to STANDBY.

 

Months ago, I submitted data log on similar issues, but have heard nothing.  And again, such basic geofencing has NOT been working, since more than 14 months ago, when I first owned the whole system.

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Message 55 of 56
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alex_loo
Virtuoso
Virtuoso
‎2025-08-26 06:41 AM

@BrookeN , @ShayneS , I'll add up my failing cases here, if you or anyone is interested:

(new 27, 28)

(full log for incidents before #15 here)

 

:

2. While both devices were away and ARLO was ARM AWAY, and then wife's device was back.  ARLO did NOT switch to STANDBY, but it should have, according to my ARRIVE routine.

:

4. [2025.08.03] ARLO was ARM HOME.  Both devices leave together.  ARLO stayed at ARM HOME, incorrectly.  It should have changed to ARM AWAY.

 

5. [2025.08.05] Both devices are away, and ARLO is at ARM AWAY.  When both devices are then arriving home together, ARLO stayed at ARM AWAY, incorrectly.  it should have switched to STANDBY, according to the geofencing routine setup.

:

14. [2025.08.14] ARLO app was ARM HOME, and wife's device was away while my device was home.  Then my device left home, but ARLO stayed at ARM HOME, incorrectly.  It should have switched to ARM AWAY.

 

15. [2025.08.14] ARLO app was ARM AWAY, both devices were away.  Then my device arrived home, but ARLO stayed at ARM AWAY, incorrectly.  It should have switched to STANDBY, according to my geofencing routine.

 

16. [2025.08.15] This is the same issue #4, again

 

17. [2025.08.19] ARLO was ARM HOME, wife device was at home and my device was away.  Then wife device left home, but ARLO stayed at ARM HOME, incorrectly.  It should have switched to ARM AWAY.

 

18. [2025.08.19] ARLO app was ARM HOME, and both devices were away (this is not my typical use case scenario).  Then my device arrived home, and ARLO stayed at ARM HOME, incorrectly.  It should have switched to STANDBY.

 

19. [2025.08.19] This is the same issue #14, again

 

20. [2025.08.19] ARLO app was ARM HOME, wife device was away and my device was home.  Then wife device arrived home, but ARLO stayed at ARM HOME, incorrectly.  It should have switched to STANDBY.

 

21. [2025.08.20] This is the same as issue #4, again

 

22. [2025.08.21] This is the same as issue #4, again

 

23. [2025.08.23] This is the same as issue #5, again

 

24. [2025.08.24] This is the same as issue #20, again

 

25. [2025.08.25] ARLO app was ARM HOME, wife device was home while my was away.  Then wife device left home, but ARLO stayed at ARM HOME, incorrectly.  It should have switched to ARM AWAY.

 

26. [2025.08.25] ARLO app was ARM HOME, while both devices were away (not my typical use case scenario).  Then my device arrived home, but ARLO stayed at ARM HOME, incorrectly.  It should have switched to STANDBY.

 

27. [2025.08.26] this is the same as issue 2, again.

 

28. [2025.08.26] ARLO app was ARM AWAY, while wife's device was home and my device was away (not my typical use case scenario).  Then my device arrived home, but ARLO stayed at ARM AWAY, incorrectly.  It should have switched to STANDBY.

 

Months ago, I submitted data log on similar issues, but have heard nothing.  And again, such basic geofencing has NOT been working, since more than 14 months ago, when I first owned the whole system.

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