Arlo|Smart Home Security|Wireless HD Security Cameras

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Cohiba-GJ
Follower
Follower

Hi,
1) pls fix your contact sheet as have now 3 times tried sending an email to support but keep getting an error message.

2) my CC has expired so i received an email stating CC was declined and to update my CC details.
I have changed the CC details but now keep getting an email from you that you have not heard back from me.
Possibly you mean you have heard back from me but the CC still doesn’t work?
This may be possible as my billing country has changed, but your system does not allow me to change the country.

Pls get in contact and let me know how to fix this.

3 REPLIES 3
JessicaP
Arlo Employee Retired

Hi @Cohiba-GJ,

 

I have sent you a private message to gather more information from you. Hope to hear from you soon.

tsheff
Guide
Guide

Why isn't there a simple way to contact customer support for billing inquiries??? I need a receipt.

JessicaP
Arlo Employee Retired

Hi @tsheff,

 

If you need to contact our support team, you can contact here: Arlo Support