This topic has been closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.
Camera activates regardless of audio type, and will not cease to activate after setting turned off
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have Arlo Ultra, firmware 1.12.3.2_134_185068d, using iOS iphone all.
I wanted audio activation if there was a Smoke or CO alarm so I have turned on under Settings->Smart Notifications->< camera name> 'Smoke/CO Alarm'. (note 'All other Audio' is OFF').
I however received notifications when the camera detected ANY type of sound (ie not Smoke T3 or CO T4 alarms).
This was annoying so I turned it OFF. (note 'All other Audio' is still OFF')
The camera though continues to detect any type of audio and record a clip.
The recording comes up in library with 'audio' on the right hand side as the activation reason even though audio has been turned off.
I have gone into Mode->Base station->Armed mode->'if motion on <camera name> edit (pencil icon) and the 'Audio is detected' rule is NOT activated with a tick symbol.
I have tried Disarm mode then Arm mode to see if this makes the system 'reset' the audio activation to off but has not helped. It is persistently activating to any audio
For me, it seems to be there are 2 issues
1- the camera detects ALL types of sound and activates, even though one has selected only smoke/CO
and 2- when this is deselected the camera continues to activate because of any sound, and 'audio' comes up as reason for the activation under Library.
Has any one else the same issues?
- Related Labels:
-
Troubleshooting
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
efo,
Are you still experiencing this behavior? Try creating a custom mode with audio triggers disabled. Do you still get audio triggers with the custom mode as well?
JamesC
-
Activity Zones
34 -
animal
1 -
Apple HomeKit
1 -
Arlo Mobile App
61 -
Arlo Q Series
1 -
Arlo Secure
36 -
Arlo Smart
427 -
Arlo Web and Mobile Apps
3 -
Before You Buy
57 -
detection
1 -
e911
14 -
Features
52 -
Firmware Release Notes
2 -
Google Assistant
1 -
IFTTT
1 -
Installation
32 -
notifications
1 -
Object Recognition
54 -
Online and Mobile Apps
17 -
Service and Storage
31 -
Servicio y Almacenamiento
1 -
Smart Subscription
268 -
SmartThings
7 -
Troubleshooting
300
- « Previous
- Next »