Arlo smart subscription Error “We are sorry, we are having trouble in processing this transaction.”

[kjadaphom]

Hi I am experiencing a subscription error. “We are sorry, we are having trouble in processing this transaction.”
Can anyone help? Thank you!

[ShayneS]

Hi @kjadaphom

  Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support

[kjadaphom]

I have several open cases which have not been replied to. There are more issues with this video doorbell. I’m about to switch to the ringdoor bell if my issues are not resolve. This is such an unreliable system.

[ShayneS]

Hi @kjadaphom

I see you are in contact with support regarding case #41704183. Please let me know if you need any further assistance.