Arlo|Smart Home Security|Wireless HD Security Cameras

Activity Zones not working

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Jobesh
Tutor
Tutor
Ever since I set up activity zones on my Arlo Pro 2 cameras that are plugged into power they no longer provide any notifications or recordings despite me walking in the zones. Restarted base station didn’t fix. Removing activity zones at least brings the functionality of recording and notifications back. Pretty frustrated with this product not working as expected.
Model: VMB4000 | Arlo Pro/Pro2 Base Station
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ShayneS
Arlo Moderator
Arlo Moderator

Hi @Jobesh

 

Are you using the new migrated Arlo app or the old Legacy app?

Jobesh
Tutor
Tutor
I’m using the latest Arlo app available (not Arlo Legacy).
Model: VMB4000 | Arlo Pro/Pro2 Base Station
ShayneS
Arlo Moderator
Arlo Moderator

Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support