Arlo|Smart Home Security|Wireless HD Security Cameras

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ckane84
Follower
Follower

Hi,

I have 2 Arlo pro 3 cameras, and was wondering if i could get 2 single camera subscriptions for each 1, or do i have to purchase the unlimited subscription as i have more than 1?

Thanks.

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StephenB
Guru Guru
Guru

@ckane84 wrote:

I have 2 Arlo pro 3 cameras, and was wondering if i could get 2 single camera subscriptions for each 1, or do i have to purchase the unlimited subscription as i have more than 1?


AFAIK you can purchase multiple single camera subscriptions.  Let us know if you have trouble doing that.

 

Note that if you are still in the trial - payments on the subscriptions starts immediately, they are not deferred until the trial ends.

JamesC
Community Manager
Community Manager

ckane84,

 

If you have 2 cameras, you could purchase a single camera subscription for each of them but if you plan to add more cameras, it may be better value to purchase the Arlo Secure Plus plan for unlimited cameras. For more information on subscription plans, takes a look here: https://kb.arlo.com/88/What-are-the-available-Arlo-subscription-plans-and-how-much-cloud-recording-i...

 

JamesC

Astrid001
Initiate
Initiate

I cannot find a way to add the second single camera plan, please help. I already have one plan and would like to add a second one. The multi-camera plan makes no sense.

JamesC
Community Manager
Community Manager

Astrid001,

 

What plan do you currently have? For more information on plans, take a look here: https://kb.arlo.com/88/What-are-the-available-Arlo-subscription-plans-and-how-much-cloud-recording-i...

 

JamesC

pbil12
Initiate
Initiate

Please provide a step by step guide to purchasing a single camera subscription for a second camera. 

the above link provided is not helpful 

 

thank you 

JamesC
Community Manager
Community Manager

pbil12,

 

For a step by step guide to purchasing a subscription, see here: https://kb.arlo.com/000056588/How-do-I-subscribe-to-Arlo-Secure

 

JamesC

pbil12
Initiate
Initiate

Lol this is like a Kafka novel.

Gregb12
Aspirant
Aspirant

Dealing with the same issues rn.

did you receive any updates for your case yet?

tommata
Aspirant
Aspirant

I had written a response in this thread detailing how to purchase the second single-camera subscription, but it was inexplicably deleted. It's now been some months so I can't remember the exact procedure, but if I recall correctly, you just go through the "Subscriptions" page in the app (you can follow the instructions in the link above for this). "Single camera" will already be selected as "Current Plan" but just keep hitting continue and it will eventually give you the option to add your second camera on a second single-camera plan.