Arlo|Smart Home Security|Wireless HD Security Cameras
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dbiber123
Aspirant
Aspirant

Hello Arlo Community,

I cannot seem to create cross-triggering between the Arlo Pro camera and Arlo security light.  I'm able to set up the trigger device (security camera), but the "action devices" (cameras) are not even showing up for me to select them.  I'm only able to select other security cameras or Base Station ALARM as the "action devices".  The cameras are connected via the Base Station.  The security lights are connect via the Arlo Bridge.  Any help and feedback would be greatly appreciated. Thank you

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JessicaP
Arlo Employee Retired

Hi dbiber123,

 

Are you still experiencing this issue? Is this happening on the Arlo app on your phone device or on the web client on your computer?

dbiber123
Aspirant
Aspirant

Hi Jessica,

Yes, I'm still experiencing this issue.  This is happening on both the Arlo iphone app and on the web portal.

Thank you,

JessicaP
Arlo Employee Retired

Have you tried rebooting your Base Station and Bridge to see if that helps?

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