Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo light won't sync

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arion316
Aspirant
Aspirant

My 1st light synced just fine and is working great.  I went to sync my 2nd light the next day and it won't discover it after trying about 6 times.  I scanned the QR code and I pressed the sync button for 5 seconds and it blinked blue but then it just fails to discover the light. Just says "Looking for your light" and then finally says "Association failed".  Any help would be appreciated.

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JamesC
Community Manager
Community Manager

arion316,

 

Try unplugging the bridge, plug back in, allow the bridge to come online and then attempt to sync the second light. Do you still see the same behavior?

 

JamesC

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steve_t
Master Master
Master

How close/far away is your light from the bridge when you try to sync?

arion316
Aspirant
Aspirant

Only about 6ft, same room

JamesC
Community Manager
Community Manager

arion316,

 

Try unplugging the bridge, plug back in, allow the bridge to come online and then attempt to sync the second light. Do you still see the same behavior?

 

JamesC

arion316
Aspirant
Aspirant

James that seemed to do the trick, thanks for that!

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