Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo bridge not connecting to wifi.

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Jaweb
Aspirant
Aspirant

Recently changed my wifi password and now the Arlo security lights will not work. I have two bridges and have been working with them separately.  I have done factory resets, removed the bridge from the app and updated the app.  The lights appear to be connecting to the bridge  according the flashing light codes.  In the app under Setting, My devices, Bridge it indicates no devices are connected.  In the app under Mode the Bridge is armed, tapping armed the devices are listed.  When opening app I can find my cameras, but not lights listed. 

Model: ALS1101 | Arlo Security Light
ShayneS
Arlo Moderator
Arlo Moderator

Hi @Jaweb

 

  Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support

Jaweb
Aspirant
Aspirant

Hi   That's my next step.  Thanks for the info

ShayneS
Arlo Moderator
Arlo Moderator

@Jaweb

 

You are welcome, Enjoy the Holidays!

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