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Arlo Security Lights not turning on lights but works in test mode.

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alexmcleaniii
Aspirant
Aspirant

I have two lights. Both lights work in test mode. Both settings are the same for Dusk to Dawn set to Bright and the Motion sensitivity is set to medium (I also tried Hight).

 

Camera #1 doesn't show motion detection in the app.

Camera #2 shows motion detected in the app but still does not turn the light on.

 

The Bridge framework is 2.0.1.0_267_230 (not update available).

 

 

Model: ALS1101 | Arlo Security Light
ShayneS
Arlo Moderator
Arlo Moderator

Hi @alexmcleaniii

 

Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support

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