"Keep Me Signed In" feature

[roundball]

The simple  "Keep Me Signed In"  feature never works for me.

Does it work  for everyone else ? 

[ShayneS]

@roundball Are you still experiencing this symptom?

May I ask which troubleshooting steps you have tried so far? I don't want to suggest anything you have previously performed.

[roundball]

@ShayneS 

Trouble-shooting approaches that "I" should take ?  No idea...

I sign in with ID & Password, click Keep me signed in, and log in.

If I should close my activity with the community, then go back to do something else, I have to go through all the sign-in steps again.

[ShayneS]

@roundball 

I see, you're referencing the Arlo community page. Let me look in to this and see what I can find out. 

[ShayneS]

Hi @roundball 

Thank you for your feedback. We’ve contacted the web host support team to gather more information and will follow up once we have an update.

[ShayneS]

@roundball

When you have a moment, please try checking your browser settings to ensure that cookies are not being cleared for the Arlo Community page URL. After adjusting this setting, test again and let us know if the issue persists.

Thank you!

[roundball]

@ShayneS 

This is what I have in my FireFox Browser section that 'Allows' cookies to be saved and not deleted when FireFox is closed...same format as a couple of dozen other sites whose cookies I save:

https://community.arlo.com

[JP-FR]

It's always been like that for me too.

Firefox.

[roundball]

@JP-FR 

Does the 'Keep Me Signed In" feature work for you ?

[JP-FR]

Does the 'Keep Me Signed In" feature work for you ?

No, never.

[ShayneS]

It appears the edge browser works. We reached out to the host support team for more info on this. I'll let you know when we have more info to provide. Thanks for the additional details . 

[roundball]

@JP-FR 

👍

Thanks...so it's not just me on my end

[roundball]

@ShayneS 

Glad to know it's not just a me / my end problem.

If its "Edge only" oriented, I assume / hope arlo would open that up to the full list of Browsers & Search Engines...particularly for mobile devices because  ( I assume )  that's where the majority of users operate from.