iOS app asks for me to login to my apple account
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Every time I open the app it wants me to login to my apple account.
Why does the ARLO app need that login?
- Related Labels:
-
Troubleshooting
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@DSallee wrote:
Every time I open the app it wants me to login to my apple account.
I am not seeing that on my iPhone. I do need to log into the Arlo app (using the Arlo credentials). That is set up to use Face ID on my phone.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I do not login to my apple account as a rule. Try logging out of your apple account and then opening the Arlo secure app.
thanks
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@DSallee wrote:
I do not login to my apple account as a rule.
I don't either. Can you post a screen shot?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
The Arlo app loads and then within a second the Apple login.
I just cancel and go on.
Thank you
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I do not have my Arlo set up for face id.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@DSallee wrote:
I do not have my Arlo set up for face id.
Mine is, which I guess could make a difference.
You can download your recordings to iCloud - that is the only thing I can think of that might require your Apple Id.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
It didn't used to ask me. I'm not sure which update changed but something in your app is requesting something requiring a login. It works fine when I cancel but it is annoying not the less.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@DSallee wrote:
something in your app
No. This is a user-to-user forum and I don't work for Arlo.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
My bad. I should have said the Arlo app.
I do appreciate your input. It certainly is
weird that it wants an Apple login for me.
Thank you again.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have the same issue. Were you ever able to resolve this?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@DSallee wrote:
Every time I open the app it wants me to login to my apple account.
Why does the ARLO app need that login?
FWIW, I don't see that on my own iPhone.
Though I do use Face ID, and I guess that could mask it.
If you go into Apple Settings->iCloud, is the Arlo App enabled to access iCloud storage? (press "See All" next to "Saved to iCloud")?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Not yet, still just press cancel.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I found the setting you are talking about but it made no difference. Thanks
-
Activity Zones
1 -
Applications mobile et en ligne
2 -
Arlo 4.1 App release notes
1 -
Arlo app
1 -
Arlo Mobile App
308 -
arlo not working
2 -
Arlo Pro 5
1 -
Arlo Pro 5S 2K
1 -
Arlo Secure
1,066 -
Arlo Secure 4.0
2 -
Arlo Smart
107 -
Automation
1 -
Before You Buy
73 -
cameras
1 -
custom modes
2 -
Features
128 -
Friend
1 -
Geofencing
1 -
Grant Access
1 -
IFTTT
1 -
Installation
53 -
Modes and Rules
1 -
my.arlo.com
1 -
notifications
2 -
Pro 5s
1 -
Security System App
1 -
Smart Subscription
1 -
Temporary disable
1 -
Troubleshooting
339 -
Vacation override
1
- « Previous
- Next »