Arlo|Smart Home Security|Wireless HD Security Cameras

arrive/leave automation, keep deleting themselves

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Gsnizzle
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Follower

Every time I set an automation for arrive, and then another for leave after I get back home they’re gone, and I have to do it all over again. Also, my cameras, for my ultras randomly will go off with the siren for sound. When sound is off notifications I have reinstalled the app. Basically I’ve done everything except for completely wipe the base and start fresh. Because I really don’t want to hook up everything again anyone have an idea why they keep deleting themselves the same day I do them

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ShayneS
Arlo Moderator
Arlo Moderator

Please reach out to the Support Team to further investigate this issue you are experiencing. You can find several options for contacting support though the Arlo Mobile App by navigating to the Profile icon > Support Center > Select device > contact