@arlosupport

[HBinney]

I am being billed every month for a subscription Arlo says I don’t have, hence I cannot cancel.  I AM DEAD IN THE WATER AND BEING CHARGED.   This is my umpteenth attempt.  My next email will be to the Better Business Bureau.  C’mon Arlo - put up a phone number!  I will give this one week from today 4/29/26 before taking legal action. 

[BrookeN]

I would be more than happy to help, can you please dm me a callback number as well as a good time to call. That way I can have support look into this further. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off. 

[HBinney]

@BrookeN  isn’t supported as a user via DM

please email me 

[HBinney]

Can you please call me at area codeI’ve been waiting for somebody to get back with me almost all day today thank you

[BrookeN]

I have reached out to support to contact you, they will reach out as soon as possible. However, please be careful putting personal information in a public forum. There is a lot of scammers out in the world.