Arlo|Smart Home Security|Wireless HD Security Cameras

When are we getting custom modes back?

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AikaneKai
Luminary
Luminary

@JamesC, @BrookeN 

We need an actual answer, not another copy paste response.  Please request an answer from the development/release teams and give it to us.

 

I'm burning through batteries every couple of days because I'm not able to set the sensitivity due to windy and rainy conditions, which fluctuate frequently here.

8 REPLIES 8
JamesC
Community Manager
Community Manager

This feature is still being developed and testing is scheduled to begin soon. We do not have a date for release available at this time but we will continue to provide updates as they become available.

 

JamesC

AikaneKai
Luminary
Luminary

@JamesC 

 

Thanks.  What's the target? EO Q2?  Q4?  2026?

 

They've had 1.5 years to work on this.  I find it hard to believe it should take them this long while customers are scrambling to figure out how to use the system that we paid money for and which Arlo broke.

AikaneKai
Luminary
Luminary

@JamesC 

 

Thanks.  What's the target? EO Q2?  Q4?  2026?

 

They've had 1.5 years to work on this.  I find it hard to believe it should take them this long while customers are scrambling to figure out how to use the system that we paid money for and which Arlo broke.

JamesC
Community Manager
Community Manager

I do not have a date available to share at this time. The development team is working hard to provide a solution and testing is scheduled to begin soon. Once we have more information available to share, I will provide an update here in the community.

 

JamesC

Dgmi
Apprentice
Apprentice

oh wow. that’s terrible, going thru batteries that quick. 

 

Luckly, I bought the solar panels for mine- but all that did is tie me more into the product which is not a good thing considering their plan prices increases.

see my plan price increase below:

2025         $ 215.88

2024          $ 149.99

2023           $ 119.88

 

if you’re not fully vested into this product, proceed with caution.

 

 

AikaneKai
Luminary
Luminary

@JamesC 

 

Target release: EOY 2028 (subject to change).

Got it.

Edinburgh_lad1
Mentor
Mentor

Don't tempt him with that date as he'll go for it 😂

 

Also, the word 'testing' he mentions doesn't mean what it means elsewhere. 

 

It'll be another half baked product that subscribing and non-subscribing customers will spend months testing for them.

 

Happy to be proven wrong, though.

AikaneKai
Luminary
Luminary

So, weren't you supposed to be CEO by now?